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Call Center Outsourcing Services

Happy customers will yield in generating more business, increasing brand loyalty; developing goodwill and most importantly lead to exceeding business success rate. To succeed and survive in this competitive market, one must possess an efficient, effective and reliable customer care services as these are equally important as the products and services that one has to offer. Having said that, that’s where we at MAX BPO appear at center stage by providing state-of-the-art call center outsourcing services at affordable and competitive prices.

Call centers are your face to the world and it is imperative you get it right. From using the right technology to the trained manpower and consistent quality monitoring, a call center today requires considerable investment in terms of money and time. It is a wise decision therefore, to outsource call center services to an able Business Process outsourcing unit. Over more than a decade, MAX BPO has provided call center services globally including US, UK, Australia, Canada, Dubai, Singapore, UAE, France, India and other major countries across the globe.

MAX BPO is one of the top trusted names in the outsourcing business that possess significant strength in customer service. To have a competitive edge in the market, we have blended our fantastic infrastructure facilities with our expert and skilled professionals to ensure that we along with our loyal clients have a firm and leading position among our peers. We at MAX BPO have implemented the best and latest telecommunication software which will assist us to cater world class call center services. Our latest software provides us with details regarding the customer pattern, their behavior, and many more details so that we help our clients in the process of decision making.

Our main motto is to improve the rate of returns for our esteemed clients by providing customers fascinating experience through our services, which are spread across various industries in the global market. Whether you aim at generating fresh and new leads or to keep the existing customer base happy and satisfied, you can always depend on unique services provided by MAX BPO

Our Call Center Outsourcing Services include:

a. Inbound Call Center

MAX BPO will assist you by providing exceptional inbound call center services so that you don’t miss out on a prospective client.

b. Outbound Call Center

We at MAX BPO have specific strategies to ensure that you reach out to your target audience to gain maximum ROI at the right time.

c. Live Chat Support

Our experts provide specific and relevant support so that the customer is satisfied and happy throughout the journey.

d. Telemarketing

Our Telemarketing professionals at MAX BPO will drastically increase your sales and customer acquisition, by instantly ramping our capacity and performance.

e. Email Support

With Email remaining as one of the primary means of non-voice communication for the success of businesses, our experts at MAX BPO will ensure that it remains the same throughout your business journey.

f. Order Management

We at MAX BPO provide order management services that can improve your sales visibility, provide better customer relations and increase efficiency in order processing.

g. Debt Collection

Our experts at MAX BPO will ensure that they streamline and improve the process of debt collection to retain/retrieve the pending and clocking up of your customer’s outstanding bills and payments

h. Customer Acquisition and Retention

MAX BPO will improve your customer acquisition and retention by attracting new customers through listening to their feedback, fulfilling their needs, and by fostering client relationships.

i. Customer Care Services

MAX BPO is a customer service call center pioneered and streamlined to provide its clients with the excellent customer care services they need to be successful.

Quick Enquiry

Advantages of Max BPO as your Call Center Services Outsourcing Partner:

  • Over 20+ years of experience in providing outstanding catalog management services globally

  • We offer complete transparency where we provide full access to monitor your projects anytime

  • Adherence to data quality norms at all times to ensure accuracy

  • Comprehensive knowledge of all significant e-commerce shopping cart platforms

  • Round the clock support throughout the year

  • Dedicated account managers to manage communication efficiently

  • Flexibility to scale up and scale down personnel as per your requirement

Wondering as to who can offer you the best of services for your business to excel? It's time to get connected - Call Us Today!