LIVE CHAT SUPPORT
As it is observed, live chat support is transforming into a smooth, convenient and efficient method/technique for marketing new products and services and also benefits in delivering timely customer service. We at MAX BPO have 20+ years of experience in dealing with customers through our exceptionally trained live chat support team, who are quick and ready to address all and whatsoever issues that the customers are facing with.
We at MAX BPO are intended to transform visitors into a customer by our effective and efficient Live Chat Support team. Our primary goal is to use time effectively and ensure that you are served efficiently. Our experts provide a customer service that you deserve. What else would you want us to showcase so that you can give a valid reason for stopping you from taking the best advantage of having a live chat support service like MAX BPO?
Our experts provide clients a wide range of live chat support services adhering to various business functions. Through our services, our clients can leverage or propel multiple avenues of communication including live chat support, to be always in touch with the pulse of customers.
The various Live Chat Support services that we offer include
a. Customer Support
Our customer support team will help you resolve problems right as they appear. It’s actually a faster means to solve problems when compared to exchanging emails.
b. Help Desk
We have a dedicated team working as help desk experts who can resolve queries pertaining to various issues, and also will help you in raising a ticket if the problem is not solved in a specified time limit.
c. Tech Support
We at MAX BPO will train our team to thoroughly understand the features and specifications of your products and services so that they can provide customers with technical assistance.
d. 24x7 Chat support
We provide round the clock live chat support services to your esteemed customers as we understand the importance of being there for customers when they really need assistance.
e. Order Taking and Tracking Chat Support
MAX BPO’s integrated order taking services ensures that all queries are converted into sales. We also track the order placed by the online customer and inform them via chat if they inquire.