OUTBOUND CALL CENTER SERVICES
Outbound Call Center Services are considered as a tool for organizations/businesses to generate prospective customer leads for their business. MAX BPO as a unique Outbound call center provider offers its clients market research, product promotion, surveys and data verification services amongst others to businesses. MAX BPO is a leader among various business process outsourcing companies. We at MAX BPO have state-of-the-art technology and robust infrastructure to manage all our projects efficiently. Not to forget, we are also equipped with latest facilities like predictive dialer, ACD, IVR, softphone, voice logging and call recording across all our contact centers.
MAX BPO Services has the expertise and skilled workforce to set up and manage large outbound call center services. Our call center experts are well trained and proficient enough to handle large volumes of calls in a professional manner. The trained experts are further provided with in-house training starting from greeting the customers over the phone, calls pertaining to surveys, lead generation, verifications, collections, and sales.
We at MAX BPO provide specialized outbound call center services to our clients to help them take advantage of market opportunities and create new avenues for growth. Our experts at MAX BPO help clients reach potential customers in a cost-efficient manner. By partnering with us, clients have been able to significantly reduce their marketing and advertising costs and improve their organizational bottom-lines.
Here’s a look at what we offer in outbound call center services
a. Appointment Setting
It has been a vital call center service for years. The tasks that are included in this service are fixing office appointments, reservations and service schedules for multiple forms tasks.
b. Cross Selling and Upselling
MAX BPO provides Cross-selling and up-selling services to help its clients to expand their market and also facilitate them to improve their growth.
c. Telemarketing Services
Enhanced customer service for clients through our unique telemarketing services. We ensure that we progress in a way to meet our client’s target seamlessly.
d. Market Research & Survey
Avail our extensive research services to enable clients to attain business excellence by conducting market research and surveys as they are essential to gather vital information, identify current trends, to realize customer buying patterns and understanding competitors and potential areas of growth.
e. Product or Service Promotion
MAX BPO provides exclusive product and service promotional support to customers through Tele-services. Our services inform, remind and persuade customers to buy a particular product or service.
f. Lead Generation
Generate leads by scaling your efforts and also by reducing the costs at the same time. Our experts are trained to deliver the best result within a quick turnaround time.