Insurance bpo services
Improve Efficiency at Reduced Operating Costs with MAXBPO Insurance BPO Services
Today, people rely on insured products, as it delivers a sense of security and durability. This shift in customer’s expectation compelled insurers to customize the types of insurance policy. The altered market dynamics also demand for the transformation of customer-support services for all the insurance companies. At MAXBPO , we can provide you an end-to-end Insurance Business Process Outsourcing (BPO) Services taking care of administrative tasks, providing omnichannel customer care services and accurate analytics. It’s our pleasure to help you win leading position while providing 24×7-service to your customers
Why Choose MAXBPO Insurance BPO Services?
Many of our customers had achieved an accuracy level of 90%-92% during the renewal and pre-renewal processes. With our help, they maintained an accuracy level 98%-99.99% at all processes. Our Average Handling Time for pre-renewal and renewal policy processing is around 3-9 minutes per policy depending upon its length and variables. MAXBPO owes this extraordinary success to the efficiency of personnel providing outsource insurance BPO services.
Our insurance analytics solutions can help your company streamline the operations and improve processing efficiency. We provide BPO services for different types of insurance companies. Our expertise in this domain combined with the support of latest technology allows you to focus on your main business while we give you a competitive edge with our insurance BPO support services.
- We can even help you detect the fraudulent claims with our comprehensive fraud analytics solution through the text-mining of both unstructured and str
Call Center Services
The trained customer-care professionals of MAXBPO can help you acquire new clients and engage your customers with specific services through our insurance call center services.
- Our self-service IVR system let customers interact with computers through speech recognition.
- Our CATI services speed up the process of customer-care while providing cost-effective assistance.
- We also stay in touch with your clients through SMS, e-mail management or live chatting.
- Our trained professionals are equally efficient in resolving the queries or issues of your customers through our live telephone-answering services with the scalable features. We can easily restructure insurance call center services as per your necessities.
MAXBPO professionals can provide customized insurance back office services to help you deliver excellent service while maintaining compliance with the quality and security of this industry.
- We can create a compact knowledge-base after collecting the unsorted data from hundreds of sources.
- We can even improve your company’s efficiency through cleaning, processing and management of data.